The Wine Cellar Club's most appreciated service: our Receiving Department

Free of charge, the Wine Cellar Club will receive your UPS/FedEx/GSO/etc. wine deliveries. Using our receiving program, we log in and store your wines in our secure receiving rooms. Once your shipment is logged in, you will receive an automated E-mail with your package(s) tracking number(s). You may then stop by to pick up and sign for your packages. For faster service, we encourage you to call ahead, and we will prepare your packages for pick up. You can reach us at 949-252-1828.

Please note, this is intended to be temporary storage. If you are a member living out of the area or would like the convenience of having your wines put into your locker for you, we offer additional services that can do just that! Just contact our customer service for more information, either by email, customerservice@winecellarclub.com, or by phone, 949-252-1828.

Wine Cellar Club Receiving Room Policy

Your wine deliveries are received, logged, and stored in our secure receiving room for up to 30 days at no charge.

We will send you an E-Mail on the day received advising you of your delivery. Reminder notices will be sent on the 15th and 30th day. We ask that you retrieve your delivery ASAP - particularly during the busy fall delivery season.

When you pick up your boxes please do not select individual cartons–  take the entire lot.

You may authorize someone you know and trust to pick up your wine for you.  Contact our office 949-252-1828 or customerservice@winecellarclub.com for authorization details.

Special concierge services are available for those who live out of the area or require special assistance. Examples are “put away” and pick up or delivery services:

1. Styrofoam boxes take up a lot of valuable locker space. We will repack your Styrofoam shipping boxes we receive to a new corrugated wine box suitable for storage in our lockers. Our charge is $19/box which includes the cost of the new box, disposal of the shipping box, and placing the box in your cellar. Note - requires member's written authorization form to allow us access to your locker, and a key or combination for your lock.

2. We will move your wine from receiving to your locker or walk-in using the same box we receive @ $10/box.  Note - requires member's written authorization form to allow us access to your locker, and a key or combination for your lock.

3. We work with trusted 3rd party concierge service providers, offering numerous services such as Cellar Tracker inventory management, pickup and/or delivery, and sourcing rare wines that are hard to find. Ask us for more details.